Parts & Equipment Sourcing
Access to Any Part, For Any Elevator, Anywhere
One of the biggest challenges with elevator maintenance is parts availability – especially for older or discontinued systems. Through our global sourcing network, Exfol Friends Elevators can obtain components for virtually any elevator, regardless of age or manufacturer.
Our Sourcing Capabilities
All Major Manufacturers
Direct access to parts from Otis, Schindler, ThyssenKrupp, KONE, Mitsubishi, Dover, and other leading brands.
Legacy System Components
We source parts for older systems and discontinued models that other companies consider “unsupported.”
Hard-to-Find Components
Our global network includes suppliers specializing in obsolete, rare, and specialty components.
Custom Fabrication
When parts are truly unavailable, we can arrange custom manufacturing for critical components.
Quality Assurance
Genuine OEM Parts
When available, we source original equipment manufacturer parts for perfect fit and reliability.
Certified Aftermarket Options
Quality third-party components that meet or exceed OEM specifications at more affordable prices.
Thorough Quality Checks
Every part is inspected before installation to ensure it meets our standards.
Full Warranties
All parts come with manufacturer warranties, and we stand behind everything we install.
Why Sourcing Matters
Faster Repairs
Quick parts access means less downtime when your elevator needs service.
Extended Equipment Life
Availability of replacement components allows you to keep quality systems running instead of replacing them prematurely.
Cost Savings
Access to multiple suppliers means competitive pricing and alternatives to expensive OEM-only parts.
Reduced Obsolescence Risk
Even if your elevator manufacturer discontinues support, we can keep your system running.
Our Process
Accurate Identification: We determine exactly what’s needed based on your elevator’s make, model, and serial number.
Multiple Options: When possible, we present OEM and quality aftermarket alternatives with honest pros/cons.
Transparent Pricing: You see exactly what parts cost, with no hidden markups or “convenience fees.”
Timely Procurement: We expedite sourcing to minimize your elevator downtime.
Proper Installation: Parts are only as good as their installation – our technicians ensure everything is fitted correctly.
Whether you need: Motor components, control boards, door operators, cables, guide rails, buttons, displays, sensors, or any other part – if it goes in an elevator, we can source it.